Privacy policy

MIGHTY KRULZ AGENCIJA d.o.o., registration number 9171991000, tax number 77371569, with its registered office at Štihova ulica 13, 1000 Ljubljana (hereinafter: the company), as the data controller, hereby informs you about the manner in which your personal data is processed and protected.

1. What Processing Does This Notice Cover?

This notice covers the processing of personal data of visitors to our website mighty-agency.si (hereinafter: "Website").

2. What Information Do We Collect About You?

When you contact us, we collect and process your personal data (for example, the information you provide by filling out forms on our Website or via telephone, email, or otherwise). These may include the data you provide when you register to use our Website, subscribe to our services (place an order, participate in a contest, or complete a survey), report an issue with the Website, etc. This may include your first name, last name, address, email address, phone number, personal description, photograph, age, date of birth, gender, and other related data.

We generally do not collect or process sensitive personal data (such as information about your health, sexual orientation, race, or ethnic origin), unless:

such data is relevant for a specific purpose for which it is processed;
it is required by law; or
you have separately provided explicit consent.

If you voluntarily provide us with sensitive personal data (for example, via comments in publicly visible sections of the Website), we will delete it if such processing is not necessary for a legitimate purpose. If the data has been publicly posted, we will remove it from our Website to the extent possible, unless prevented by law, legal obligations, or if we are required to retain it due to our legitimate interests.

Each time you visit our Website, we automatically collect the following data:

Technical Data: Your IP address, login data, type and version of the browser, time zone, types and versions of browser plugins, operating system and platform, type/brand of mobile device, etc. These data may be collected by third-party cookies on our behalf. More information about them can be found in the [Cookie Policy] available at the bottom of our Website.
Data About Your Visit: The complete URL paths to and from our Website (including the date and time), information about the pages you viewed or searched for (e.g., articles, categories), page response times, any loading errors, the time you spend on individual pages, interactions with the Website (movements, clicks, mouse scrolling), exit methods from the Website, phone numbers or email addresses via which you contact us, etc.

In certain cases, we receive your data from third parties (e.g., business partners, subcontractors for payment and delivery services, analytics providers, advertising networks, etc.). If you register on one of our platforms via a social network (e.g., Facebook, Gmail), we may also receive your data from there, but only if you have voluntarily chosen to do so.

3. How Do We Use Your Personal Data and on What Legal Basis?

General

We may process your data when it is necessary:

for the performance of a contract concluded with you;
to comply with a legal obligation (e.g., in accordance with legislation on the public promotion of hatred, violence, or intolerance);
for our legitimate interests or the interests of a third party (e.g., preventing fraud, IT and network security), unless your rights override such interests;
for the protection of your vital interests (or the interests of others);
for a task carried out in the public interest or for official purposes;
with your explicit consent.

We process your personal data for various technical, administrative, and operational reasons: to display content to you effectively, to improve the user experience and operation of our Website, for internal data analysis, statistics, research, testing, as well as for marketing (including targeted display of offers) and similar purposes.

In cases where we process data based on your consent, you may withdraw that consent at any time—for example, via a link in a received email or by updating your profile settings. Withdrawal does not affect the lawfulness of processing prior to the withdrawal.

If certain data is mandatory due to legal or contractual reasons (e.g., to conclude a contract), you must provide it; otherwise, we cannot conclude or perform the contract with you. In all other cases, providing the data is voluntary.

We may also process your identification and contact data if it is necessary for exercising our rights (e.g., in a potential legal dispute). Such processing is based on our legitimate interest.

a) Users and Clients

Service Provision/Delivery of Goods and Payments: We process your identification, contact, and banking data to fulfill the contract (e.g., an order) or based on a legal obligation.
Direct Marketing: We may use your data to inform you about similar services/products that you have already ordered or discussed with us. If you no longer wish to receive such messages, you can unsubscribe at any time (e.g., by clicking "unsubscribe" in an email or by sending a direct request to our email).
Without your explicit consent, we will not share your data with third parties for marketing purposes.

We may also use your data for analysis and understanding of your preferences (e.g., which content interests you), to improve our services, and to provide content or advertisements that may be relevant to you.

b) Participants in Productions or Recordings

If you participate with us in a media or television production, we may collect and process your data for registration, communication, production, and attendance purposes.

If it is legally required or when the nature of the production demands it, we may (with your consent or, where permitted by law, even without it) publish your photographs, video, or audio recordings.

4. How and to Whom Do We Disclose Your Personal Data?

We do not sell your personal data to third parties.

Within the company, access to the data is limited to a small number of employees, specifically only those who need it to perform their work tasks (e.g., marketing, legal department, IT, etc.). All are bound to maintain confidentiality. We ensure appropriate data protection by implementing suitable technical and organizational measures.

We may disclose your personal data to governmental bodies or law enforcement agencies if required by law or if necessary to exercise our rights or protect our legitimate interests (or the interests of third parties).

In addition, we may provide your data to the following third parties:

Service Providers (IT, security, administration),
Business Partners, Suppliers, and Subcontractors, if it is necessary for the performance of a contract with you,
Advertising Networks, so that they can select and display appropriate ads (however, we generally provide them only with aggregated/anonymous data),
Analytics Providers and Search Engines, who help us improve and optimize our Website,
If necessary, also to external advisors (lawyers, accountants, auditors), if required for the lawful operation of the company.

In the event of organizational changes (e.g., sale of part of the company, mergers, etc.), we may transfer your personal data to new data controllers as necessary, ensuring that your privacy and rights are adequately protected.

5. Storage of Personal Data and Transfers Abroad

We generally store personal data in EU/EEA member states.
Some data (e.g., processed via third-party cookies such as Google) may be transferred outside this area if appropriate security and legal mechanisms are in place (e.g., adequacy decision, EU standard contractual clauses, etc.).

We can provide you with more information about data transfers to third countries upon request; please contact us using the contact details provided below.

6. Your Rights

Regarding the processing of your personal data, you have the following rights:

Right of Access: You have the right to verify whether we process your data and to obtain a copy of the processed data.
Right to Rectification: If your data is inaccurate or incomplete, you may request a correction.
Right to Erasure: In certain circumstances, you may request the deletion of personal data (e.g., when the data is no longer needed).
Right to Restrict Processing: You may request that the processing of certain data be temporarily halted.
Right to Data Portability: You may request that we provide you with your data in a structured and commonly readable format or transfer it to another data controller.
Right to Object: You may object to the processing of your data when it is based on our legitimate interest (including profiling or direct marketing).

If you withdraw your consent for data processing, it does not affect the lawfulness of processing prior to the withdrawal. In certain cases (e.g., legal storage obligations), we may not be able to immediately delete or stop the processing of certain data.

To exercise your rights, please contact us (the contact details are provided below). We will respond without undue delay, generally within one month. If you are not satisfied with our response, you have the right to lodge a complaint with the Information Commissioner (or with the supervisory authority in the country where you have your permanent residence or where you believe a violation has occurred).

7. Retention Period of Your Personal Data

We retain your data only for as long as necessary for the purposes described in this Privacy Policy, or as required by applicable regulations (e.g., tax legislation). After the expiration of legal deadlines or achievement of the intended purpose, the data will be deleted or anonymized.

If we process data based on your consent, we will process it until consent is withdrawn or until a predetermined period expires, unless other legal reasons for further retention apply.

8. Data Security

We store personal data on our servers or on the servers of our contracted processors (including cloud providers). We implement appropriate technical and organizational measures to protect against unauthorized access, disclosure, or misuse of the data.
Please also ensure adequate security on your own (e.g., using strong passwords, handling them with care, etc.). Transmitting data over the internet always poses some risk, so 100% security cannot be guaranteed; however, we take all reasonable measures to minimize this risk as much as possible.

9. Children's Privacy

Our Website is not intended for the collection of data from individuals under the age of 15 without the consent of parents/guardians. If we determine that a child has provided us with data without such consent, we will delete the data, unless we are legally required to act otherwise.

10. Cookies and Social Media Plugins

We use cookies (including third-party cookies) to distinguish visitors to our Website. This helps us improve the operation and analysis of the Website and provides you with a better user experience.
More detailed information about the types of cookies, their duration, and how you can manage or disable them can be found in our [Cookie Policy] at the bottom of the Website.

In addition, the Website may include buttons and plugins for social networks such as Facebook, LinkedIn, TikTok, Instagram. Each of these providers processes data in accordance with their own privacy policies.

11. Links to Other Websites

Our Website may contain links to other websites that are not under our control. When you click on such a link, the privacy policies of those third parties apply. We assume no responsibility for these external contents, policies, or practices.

12. Contacting Us

If you have any questions or comments regarding this policy, wish to exercise your rights, or file a complaint, you can contact us:

By email: pisarna@mighty-krulz.si
In writing at the following address:
MIGHTY KRULZ AGENCIJA d.o.o.
Štihova ulica 13
1000 Ljubljana

Please do not disclose sensitive data (e.g., data about racial or ethnic origin, political opinions, religious beliefs, health, tax number, etc.) when communicating with us.

Last Updated: 15 July 2024

This Privacy Policy may be supplemented or amended occasionally and will be effective in the updated version posted on our Website. If you have provided us with your contact data and permitted us to contact you, we will notify you of any significant changes via email.

We recommend that you visit this page regularly to review any changes.